100-Day FREE Returns
You can return any unworn item purchased on the Niccolò P. Online Store WITHIN 100 DAYS OF THE ORDER BEING PLACED. Here's how:

1. Contact us at info@niccolo-p.com giving the order number and reason for the return.
2. Make sure the garment you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.
3. Pack the items in the order box and seal using the double-sided tape (or use any rigid carton box) and post to Niccolò P., PO Box 74824, London NW6 9UF, United Kingdom.
 
If you are shipping an item over £50, you should use a trackable shipping service. Once your package reaches us, please allow 3 to 5 business days (depending on peak times) for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued (including shipping cost) and you will receive a confirmation email.
 
Refunds
We usually accept returns within 3 business days of their arrival at our warehouse. During peak times it could take up to 5 business days. Once your return has been accepted, we will immediately request reimbursement and send you a confirmation email.
 
The time needed to process your refund may vary based on the payment method used:
 
Credit Card: Our bank will reimburse you within 5 business days of the Return Acceptance Confirmation email. The time it takes to restore the credit back to your account depends on the Credit Card Issuer.
 
PayPal: You will see the refund in your PayPal account within 24 hours of the Return Confirmation email.
 
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at: info@niccolo-p.com.
 
Sale Items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.